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Customer Relationship Management (CRM) Best Practices

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About The Course

This course helps professionals understand how to implement and use CRM systems and best practices to strengthen customer relationships and sales effectiveness.

Objectives

  • Understand CRM strategy, lifecycle, and value.
  • Segment customers and personalize communication.
  • Track sales activities and follow-up actions.
  • Use CRM data to improve service and marketing.
  • Ensure adoption and integration across departments.

Requirements

Requirement

Sales, marketing, or customer support roles.

Requirement

Familiarity with CRM platforms (e.g. Salesforce, Zoho).

Requirement

Digital and interpersonal skills.

Requirement

Recommended for sales reps and account managers.

Register or Have Questions?

01 Register Now

02 Request Information?

You can contact our support team via Contact Page or call directly to inquire more about this course.

03 Know more about the course Duration

This course spans 1 Month and is available in Virtual mode.

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