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Customer Service

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About The Course

This course is designed to enhance learners’ ability to deliver exceptional customer service across various industries. Participants will develop practical skills in handling inquiries, resolving complaints, building customer relationships, and maintaining service excellence through effective communication and professionalism.

Objectives

  • Understand the importance of customer service and its impact on business success.
  • Learn effective communication and listening skills for engaging with clients.
  • Develop techniques for managing difficult customers and resolving complaints.
  • Apply customer-focused problem-solving strategies and service improvement tactics.
  • Build long-term customer relationships through empathy and proactive support.

Requirements

Requirement

Proficiency in English (spoken and written).

Requirement

Basic computer literacy for online modules and email communication.

Requirement

Willingness to interact in role-play or practical exercises.

Requirement

High school education or equivalent preferred.

Register or Have Questions?

01 Register Now

02 Request Information?

You can contact our support team via Contact Page or call directly to inquire more about this course.

03 Know more about the course Duration

This course spans 2 Months and is available in Hybrid mode.

Course Info

  • Category: Broad Training Categories
  • Mode: Hybrid
  • Start Date: May 18, 2025
  • End Date: Aug 31, 2025
  • Public: Yes

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Course Resources

More than 5K+ Brands with work Ramsys