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IT Support & Help Desk Certifications

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About The Course

This course prepares learners for IT support roles by teaching customer service, troubleshooting, and hardware/software basics.

Objectives

  • Handle tickets and IT service requests.
  • Troubleshoot desktops, networks, and software.
  • Document issues and escalate efficiently.
  • Support users via phone, email, or in-person.
  • Prepare for CompTIA A+ or Google IT Support certs.

Requirements

Requirement

Basic IT or high school level experience.

Requirement

Interest in customer service and troubleshooting.

Requirement

Ideal for beginners or career switchers.

Requirement

Practical experience recommended.

Register or Have Questions?

01 Register Now

02 Request Information?

You can contact our support team via Contact Page or call directly to inquire more about this course.

03 Know more about the course Duration

This course spans 1 Month and is available in Physical mode.

Course Info

  • Category: Information Technology Certification
  • Mode: Physical
  • Start Date: May 18, 2025
  • End Date: Jun 30, 2025
  • Public: Yes

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Course Resources

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